SERVICE & SUPPORT

1. We have an efficient order processing system to ensure that your order will be processed and completed within 3 working days after confirmation.
2. Regular products are mostly ready in stock,Regular products orders can be shipped out within 3 days;For other products with large quantity,the order will be shipped within 15 days after order confirmed. (special customized products to be determined separately).
3. In case of special circumstances resulting in delayed delivery, we will communicate with you in a timely manner and provide accurate estimated delivery time and solutions.
4. We have a professional logistics team and a globalized logistics service network, which can provide a variety of transportation modes and door-to-door services to ensure fast and safe transportation of goods to you.

1. We strictly control the product quality, start from the source and cooperate with high quality suppliers to ensure that the issued goods meet your requirements and relevant quality standards.
2. In packaging, we use strong and suitable packaging materials and professionally pack according to the characteristics of the goods to minimize the risk of damage during transportation. We can also customize the packaging according to your requirements.
3. We cooperate with reliable logistics partners to track and monitor the whole transportation process. If the goods are damaged or lost during transportation, we will actively assist you in communicating and claiming with the logistics party, and provide you with replacement goods or other solutions at the first time to ensure that your interests are not damaged.
4、Liability guarantee: If the loss of goods or delayed delivery is caused by our fault, we will take the corresponding responsibility, timely processing and compensation.
We know that timely delivery and intact goods are vital to your business, so we will do our best to fulfill the above commitments. Your satisfaction is our pursuit, if you have any questions or suggestions, please feel free to contact us.

All OE turbochargers we sell are genuine OE products, this type of turbocharger is synchronized with the OE original factory after-sale policy.

We have been in the aftermarket for turbochargers for 20 years, with extensive experience in a wide range of product models and technologies, we deeply understand customer needs. Alfredturbo is committed to bringing quality products and services to global customers. Customer satisfaction is our sole goal. We aim for a win-win business with our partners.